Delivery & Returns

Delivery


We offer worldwide shipping. Shipping is included in the price of each piece unless otherwise noted.

  • Ephemeral Collection: These one-of-a-kind pieces are in stock and typically ship within 3–5 business days.

  • Permanent Collection: Made to order with care. Please allow up to two weeks for production before shipping.

We also offer local delivery within select neighborhoods of Mexico City. If you’re nearby, this option will appear at checkout.

We cover part of the cost on international shipments to help make our work more accessible, wherever you are.

Returns

Due to the handmade and often custom nature of our pieces, all sales are final. Each design is crafted with intention—especially for you.

Not sure about sizing, materials, or customization options? Reach out before ordering—we’re happy to guide you.

In the rare case your piece arrives damaged, please contact us right away so we can make it right.

Questions?

We want you to love your piece as much as we loved making it.
For anything at all, don’t hesitate to reach out:
📩 contact@artquilus.com